People

Building High-Performing Teams: Inside Xmartlabs' Recruitment Process

Valentina Bianco
Valentina Bianco
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Recently, we published a blog post discussing the importance of having flexible and adaptable teams, especially when dealing with enterprise clients. We touched on Xmartlabs' search and recruiting process and its importance in keeping an active search for potential profiles that might be useful for a client's needs.

This process serves as a cornerstone, shaping our team's composition and essence and embodying our work ethic in every stage of our client's projects. It ensures that we assemble the most fitting teams to deliver excellence.

This blog aims to provide a more in-depth look into our recruitment process, unveiling its stages and clarifying how we navigate each. We'll show how our team is curated, underscoring the values and skills we prioritize when welcoming new members.

Understanding Client Needs

The recruitment process starts with a deep understanding of the client's project requirements. You can only find something if you know what you're looking for in the first place. This is especially true for technical roles, highlighting the crucial need for a thorough understanding of the specific requirements, which often extend beyond technical skills.

Beyond technical expertise, enterprise clients often seek individuals who can seamlessly integrate into diverse teams, make swift decisions under pressure, and justify them effectively to superiors. Similarly, the need is for more than just an ML expert but for someone with leadership abilities capable of fostering team cohesion and guiding them toward a consistent solution.

Therefore, when the recruiting team searches for potential profiles, these requirements are clearly defined and consistently prioritized. The team actively seeks candidates who can adeptly fulfill clients’ needs, going beyond mere technical skills.

Proactive Talent Search

In the aforementioned blog post, we emphasized the importance of an active search involving the proactive pursuit of individuals with specialized skill sets and/or technologies that might be challenging to find in the market. However, one might wonder how this aligns with our earlier point about clearly understanding the needs we aim to fulfill. How can a constant search be carried out when it's not necessarily known what you need beyond a technology or role?

The recruiting team addresses this by continuously conducting a broad search based on technologies, particularly those that are harder to find. During their weekly meetings with the operations team, when specific needs for a profile are identified, the recruiting team already possesses a pre-set pool of candidates to review, saving valuable time. When specific profiles lack a previous search, a new search is initiated from scratch.

Once the candidates are evaluated by the team and deemed ready to be presented to the client, having successfully passed the entire process, we send their resumes. While maintaining clarity on client needs, this approach also ensures that our recruitment team is continuously ready to meet the dynamic demands of our enterprise clients.

Technical and Cultural Fit

Regardless of the position or requirements, we always keep Xmartlabs values present throughout all these stages. When evaluating candidates, we seek technical abilities and align with our values of collaboration and shared goals. Human qualities matter as much as technical skills, so at every step, we strive to ensure that candidates not only fit the technical requirements but also resonate with our core principles, creating a mix of skills, passion, and shared principles in our team and company.

To achieve this, the team always evaluates core competencies: teamwork, autonomy, time management, and interpersonal communication. These competencies serve as the foundation of our collaborative environment, ensuring that every team member contributes meaningfully to our shared objectives and those of our clients. Afterward, they evaluate the skills specific to each position but always relevant to the human and cultural aspects.

To reinforce the importance of this alignment, we must maintain these key values and competencies. This alignment enhances our internal culture and is vital in building trust with our enterprise clients. It enables them to delegate tasks and transfer ownership confidently, knowing that we will approach the job with the same commitment and dedication as if it were our own company.

This commitment to cultural fit is more than a hiring strategy; it's the essence of who we are, driving our success and fostering a workplace where every individual's unique contributions are valued and celebrated.

Communication and Transparency

Open communication is one of Xmartlabs’ core values, and as we mentioned, throughout the whole process, we ensure a constant and open communication channel with the candidates. This goes beyond communicating the final results, we ensure there is always a clear understanging regarding not only our requirements but, more importantly, their expectations regarding about the role or the specific project.

This commitment extends to our interactions with clients during the candidate search process. We conduct preliminary screenings with the team assigned to the client project to ensure optimal synergy and further screenings directly with the client. They are also aware of the hiring process developments at all times and are presented with the profiles we believe will be a fit.

These measures are implemented to guarantee that both parties are comfortable with the onboarding process, fostering an environment of trust and clarity. No surprises, just open talk.

Continuous Improvement

Keeping the pulse on a cornerstone process like recruiting and hiring is fundamental to ensure continued success and improvements. To do this, we have certain practices in place:

  • Three-month Satisfaction Survey: completed by the manager of the person who joined the company, it aims to identify any areas for improvement for the individual. It also serves as a means to evaluate the process and provides input for the People team.
  • First-month Meeting: This meeting between the new team member and the People Team serves the purpose of assessing how the person is doing and determining if expectations and reality are aligned.
  • We also constantly look for feedback, and potential issues in the process are always communicated to the recruiting team.

Conclusion

In delving into the intricacies of our recruiting process, we highlight a commitment that extends beyond mere talent acquisition. At Xmartlabs, our recruiting process is a dynamic, evolving entity designed not only to meet our clients' immediate needs but to anticipate and adapt to the ever-changing landscape of technology and enterprise requirements.

Our proactive talent search, fueled by a clear understanding of client needs, serves as the foundation for assembling teams that go beyond technical proficiency. We recognize the importance of a cultural fit, evaluating candidates not just for their skills but for their alignment with our collaborative values.

The recruiting process is an integral part of our operations. It's how we assemble a talented and flexible team and how we ensure they become integral members of our clients' projects. This process is a testament to our commitment to excellence, to understanding and meeting client needs, and to fostering a workplace where every individual thrives.

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