In the race to revolutionize healthcare, Value-Based Care (VBC) and Artificial Intelligence (AI) are emerging as powerful allies. This alliance is an unprecedented opportunity for health tech startups and forward-thinking healthcare organizations to lead the charge in transforming patient care.
For decades, the healthcare system incentivized quantity over quality, rewarding providers based on the volume of services rather than patient outcomes. Value-based care emerged as a paradigm shift to flip this model on its head. However, adapting entrenched practices to new methodologies often requires significant time and resources. This is where AI enters the picture as a game-changing ally.
While the shift towards VBC predates the current AI revolution, the quick advancements in AI tools and technologies are poised to accelerate and enhance this transition. The question now is: How can innovative startups leverage AI to power Value-Based Care solutions? And more importantly, can this synergy fundamentally reshape the healthcare landscape in the United States?
In this blog post, we'll explore the intersection of VBC and AI. We'll start by laying a foundation of VBC basics before diving into how cutting-edge technology can be harnessed to meet its objectives.
Value-based care is a framework that focuses on patient outcomes rather than service volume. It has become a growing trend in healthcare, with many stakeholders, including policymakers, payers, and providers, recognizing its potential to improve patient care and control costs.
Now, providers are incentivized to offer patients the highest quality of care, focusing on preventive measures and the patient's overall health. This has led to a significant change in how healthcare services are delivered and paid for. And here is where the shift happens: the burden of keeping costs down isn't solely on patients or insurers anymore. Providers have a stake in the game too. They are being held accountable for the health outcomes of their patients, discouraging unnecessary procedures and treatments, encouraging prevention, and fostering increased collaboration among healthcare providers.
But how is this shift happening? Is there only one road to adopt VBC practices? Is it an all-or-nothing type of approach? Well, no. The level of adoption and risk providers are prepared to take on will depend on the VBC model they choose.
The model chosen will depend not only on the provider's risk tolerance but also on their patient population size, historical performance data, and access to technology and support services. Here are some of the models.
Care coordination involves deliberately organizing patient care activities and sharing information among all participants required in a patient's care journey to achieve safer and more effective outcomes. This helps prevent readmissions, avoid complications, and reduce unnecessary interventions.
Integrating AI into Care Coordination can significantly enhance these efforts. Here’s how:
Technology-enabled care coordination transforms the patient experience by reducing hospital readmissions, improving medication adherence, enhancing communications with their providers, and empowering them throughout their care journey. Additionally, data-driven insights enable providers to create personalized care plans, resulting in more effective interventions and improved quality of life.
The results of implementing the technologies in the table above also have a direct impact on healthcare professionals. Care coordination ensures that suitable patients see the appropriate doctors at the correct time, making better use of their time and energy. This is especially significant if we take into account a Mayo Clinic report, which stated that 40% of medical professionals reported feelings of burnout throughout the last couple of years, a feeling that increased during the COVID-19 pandemic.
Like all new ventures, integrating AI into healthcare is challenging, and healthcare organizations should be mindful of this. First and foremost, compliance is critical. In the US, the FDA is in charge of approving algorithms AI algorithms for medical devices. As of today (July 2024), 882 have been authorized. If operating in the US, having that clearance is a must. The fuel of AI is data, so data governance and preparation to comply with regulatory standards is as important as the AI model itself. Data quality, completeness, and interoperability should be a priority for any technical team.
According to a McKinsey report, for VBC providers to raise investors’ interest, they need to excel in terms of ‘operational sophistication.’ This means integrating new technologies with existing systems and an efficient change management process where staff, patients, and other providers are prepared to incorporate AI tools.
The ethical aspect of AI should also be addressed. While its potential in healthcare is tremendous, the importance of maintaining the irreplaceable human element in patient care can't be overstated. Healthcare organizations must strike a delicate balance, leveraging AI to enhance efficiency and outcomes while preserving the empathy, intuition, and personal touch that only human healthcare providers can offer. This means using AI as a tool to augment human decision-making rather than replace it entirely. Moreover, transparency in AI use is crucial. Patients should be informed about how AI is being used in their care, and providers must be prepared to explain AI-driven recommendations.
Transitioning into a VBC or Care Coordination can be daunting for most healthcare organizations. It might seem too complex, layered, or out of their reach. At Xmartlabs, we've been helping startups and enterprises develop and adopt new technologies for over a decade. Throughout our years in the software company market, we have amassed significant experience in the healthtech sector. We have previously worked in precision medicine solutions and developed wearable tech and patient support platforms, with our ML developing AI-powered solutions for various use cases.
Xmartlabs becomes the technical partner to transition to this new way of thinking about healthcare. We integrate your team at the stage that makes the most sense (from the beginning or in later phases) and they not only develop new tech solutions but also assist you in achieving a holistic organizational change that ensures an efficient adoption of new technology tools.
Remember to check out our latest report on AI for Care Coordination. In this extensive research, we analyzed dozens of papers, reports, and articles and interviewed tens of doctors, nurses, care coordinators, and patients. Contact us for a quick call with our team to discuss how we can help!